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Training Programs Marketing and Sales Sales Representative Training
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Sales Representative Training

This Sales Representative training is a skills-first certificate program that prepares you to execute the complete modern sales cycle—from prospecting, discovery, objection handling, negotiation, closing, and follow-up. You will learn to use customer-centric communication and today’s tools (CRM, virtual selling, social selling, and emerging AI-enabled workflows).

Sales Representative Training
$1,450.00 (USD)

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Overview

Objective

Outline

  1. Introduction to Professional Selling
    1. Sales fundamentals and modern customer journey
    2. Ethics and professionalism
  2. Sales Process & Methodologies
    1. Understanding the sales cycle
    2. Methodologies and approaches
  3. Prospecting & Lead Generation
    1. Targeting and research
    2. Lead generation techniques
  4. Needs Analysis & Relationship Building
    1. Building rapport
    2. Needs assessment and solution alignment
  5. Sales Presentations & Demonstrations
    1. Crafting presentations for impact
    2. Delivering effective demos
  6. Overcoming Objections & Negotiation
    1. Objection handling
    2. Negotiation and closing techniques
  7. Closing the Sale
    1. Closing signals and timing
    2. Formalizing the deal
  8. CRM & Follow-Up
    1. CRM tools and techniques
    2. After-sale service
  9. Sales Technology & Trends
    1. Digital tools for sales
    2. Emerging trends

Requirements

Prerequisites

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Instructor

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University of Tennessee at Martin

112 Gooch Hall
Martin, TN 38238 US
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